Privacy Policy

Effective Date: 9/27/2024

At Complete Home Shutters Llc, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information:
When you make a purchase, create an account, or engage with our Site, we may collect the following information:

• Name
• Email address
• Billing and shipping address
• Payment information (credit card numbers, PayPal information, etc.)
• Phone number
• Purchase history

Non-Personal Information:
We may also collect non-identifiable information, such as:

• Browser type and version
• IP address
• Device information (such as mobile device ID)
• Referring website
• Pages viewed on our Site
• Time and date of your visit

This information helps us improve the user experience and analyze how the Site is used.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process transactions: Your personal information allows us to fulfill orders, process payments, and deliver products to you.
• To communicate with you: We may use your contact information to send order confirmations, updates, and respond to customer service inquiries.
• To personalize your experience: We may use information to tailor our Site, promotions, and content based on your preferences.
• To improve our services: Non-personal information helps us analyze website performance and enhance user experience.
• To send marketing materials (if applicable): With your consent, we may send you emails about new products, promotions, and other updates.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist in operating our Site, conducting our business, or servicing you, such as:

• Service Providers: Including payment processors, shipping companies, and IT support providers.
• Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

We implement a variety of security measures to protect your personal information, including encryption and secure payment gateways. However, no data transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files that are stored on your device that allow us to recognize your browser and remember certain information, such as your shopping cart. You can choose to disable cookies in your browser settings, but this may affect the functionality of the Site.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us directly.
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or adjusting your preferences in your account settings.
• Request that we restrict the processing of your data under certain circumstances.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Complete Home Shutters Llc
Customerservice@completehomeshutters.com
(833)-356-2121

By using our Site, you consent to this Privacy Policy and agree to its terms.